FAQ
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Air Conditioning
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What AC Size Do I Need?
A properly sized air conditioner is key to enjoying consistent cooling without frequent cycling and energy waste. The right capacity depends on various factors, including your property’s square footage and layout, existing ductwork and insulation, sun exposure, and natural ventilation.
There is no one-size-fits-all solution when it comes to cooling, which is why we take a personalized approach to every job. Whether you live in a bungalow near downtown or a single-family home in the suburbs, we conduct comprehensive load calculations to make sure your new AC unit is correctly sized and installed.
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How Often Should I Schedule AC Maintenance?We recommend scheduling AC maintenance at least once a year, ideally in the spring before the peak cooling months arrive. Our highly trained professionals provide thorough tune-ups to improve performance, efficiency, and comfort.
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How Long Do Air Conditioners Last?The lifespan of an air conditioner depends on several factors, including the type of system, maintenance frequency, usage, local climate, and other unique conditions. Most AC systems last 10-15 years or longer with proper TLC. Regular maintenance is important to extend the lifespan of your cooling equipment and keep your air conditioner operating efficiently for longer.
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Can an AC Upgrade Lower My Energy Bills?
Absolutely. Our certified experts stay current with state regulations, including Oregon’s minimum SEER2 rating of 14.3, and offer a variety of high-efficiency systems that exceed these standards to give you more cooling power with less energy use.
At Associated Heating & Air Conditioning, we know that energy efficiency is top of mind for many homeowners. Our goal is to reduce your monthly bills and minimize your environmental impact without compromising on comfort.
Every AC recommendation includes a breakdown of short- and long-term costs, estimated energy usage comparisons, warranty information, and available incentives or rebates to help you make an informed investment for lasting comfort and energy savings.
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About Us
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Where Is Your Office Located?Our office is located in Eugene at 90330 Hwy 99N. We are open Monday through Friday from 8am to 5pm. You’re welcome to visit us in person or call (541) 250-3845 to get started.
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How Can I Request a Service?To request a free estimate or service, give us a call at (541) 250-3845 or submit our online contact form. Our friendly staff will get back to you at our earliest convenience.
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Do You Offer Emergency Services?Absolutely! We know that HVAC and electrical emergencies aren’t limited to regular business hours. That’s why we offer 24/7 emergency services for your peace of mind. Whether it’s an unexpected power outage, a carbon monoxide alert, or a failing furnace in the middle of an ice storm, our technicians can organize a prompt response to your location.
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AC Repair
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How Much Does It Cost to Repair an Air Conditioner?
The cost of repairing an AC unit varies widely, depending on the specific issue, parts, and labor required. Simple fixes, such as filter replacement or unclogging drain lines, typically cost less, while major repairs, like replacing the compressor or evaporator coil, will cost more.
At Associated Heating & Air Conditioning, we offer complimentary estimates and upfront pricing to guide you toward an informed investment. We never recommend equipment or services you don’t need and disclose all costs prior to starting our work to help you move forward with confidence.
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What Is Causing Uneven Cooling in My Home?If you notice uneven cooling or warm spots, some possible culprits include blocked ducts, duct leaks, insufficient insulation, or a failing compressor. From sealing ducts to replacing worn-out parts, we use advanced diagnostic techniques to identify the root cause, perform prompt repairs, and restore consistent cooling throughout your home.
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Why Is My Air Conditioner Producing a Burning Smell?If you notice a burning odor coming from your AC unit, it’s important to contact our experienced repair technicians right away. This could be a sign of an electrical issue, an overheated motor, or debris near components. We can thoroughly inspect your system and recommend swift solutions to protect your safety and prevent further damage.
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Duct Services
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How Can I Tell if My Air Ducts Need to Be Replaced?
Air ducts aren’t designed to last forever. Over time, normal wear and tear can affect comfort, air quality, and efficiency. The recommended frequency for duct replacement depends on the material quality, maintenance frequency, and environmental conditions.
Here are some common signs that it might be time to replace your ducts:
- Air ducts that are more than 15-20 years old.
- Visibly damaged ducts, such as large holes or corrosion.
- Uneven temperatures due to leaky or poorly insulated ducts.
- Persistent issues, such as high energy bills or poor air quality.
If you notice any of these warning signs, give us a call at (541) 250-3845. Our team uses high-quality materials to replace old or damaged ducts for improved performance and efficiency.
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Heat Pumps
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Do Heat Pumps Perform Well in Oregon’s Climate?Absolutely! Heat pumps are an excellent option for our moderate climate. Modern cold-climate models are designed to operate even in colder temperatures, making them a smart investment for long-term comfort and energy cost savings in Oregon.
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How Long Does a Heat Pump Last?The lifespan of a heat pump depends on the type of system, maintenance frequency, local climate, usage, and other factors. A well-maintained heat pump typically lasts 15-20 years with proper upkeep. Regular tune-ups are essential for extending the lifespan of your equipment while keeping energy costs low. Our experts offer comprehensive maintenance plans to keep your heat pump performing at its best.
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Are Heat Pumps Suitable for Older Homes?Modern advancements make heat pumps a suitable option for older homes without ductwork or adequate insulation. Our team is familiar with the challenges of older construction to determine the best system and setup for your residential needs. We can assess your home’s layout, ductwork, insulation, and existing systems to optimize performance and efficiency. We can also upgrade or modify ducts for optimal airflow and recommend supplemental systems if needed.
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Heating
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How Can I Tell if It’s Time to Replace My Heater?
An aging or outdated heating system can lead to high energy bills, expensive breakdowns, and reduced comfort. Knowing when to replace your heater is a must to protect your safety and investment.
If your heater is more than 15-20 years old or requires constant repairs, it might be more cost-effective to replace your system altogether. We can assess your current system and recommend a modern upgrade that aligns with your heating needs.
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Can a Heating System Upgrade Save Me Money?Absolutely! Our team offers a broad selection of high-efficiency heating systems that meet or exceed Oregon’s minimum energy-efficiency requirements. Whether it’s a gas furnace or an all-electric heat pump, we can calculate estimated energy savings, explain available incentives and rebate opportunities, and recommend a suitable upgrade to save you money without compromising on comfort.
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Furnaces
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Should I Repair or Replace My Furnace?Wondering if your furnace needs repair or replacement? If your system is over 15 years old, struggles to provide consistent heat, or constantly breaks down, it may be more cost-effective to replace your furnace altogether. Our team can evaluate your furnace’s age, condition, and performance to guide you toward an informed investment.
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How Often Should I Schedule Furnace Maintenance?
Like any appliance, your furnace needs regular TLC to operate at its best. We recommend annual tune-ups to reduce breakdowns, extend the lifespan of your heating equipment, and keep energy costs low.
Our skilled professionals offer comprehensive maintenance checks that include a full system inspection, filter replacement, airflow testing, and component calibration to keep your furnace performing optimally when you need it most.
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Can a New Furnace Lower My Energy Bills?Absolutely! At Associated Heating & Air Conditioning, we offer a wide selection of high-efficiency furnaces built to last. We can recommend a suitable upgrade to lower your utility bills and improve overall comfort. With our “No Lemon” Guarantee and 100% satisfaction guarantee, we make it easy to enjoy year-round comfort and peace of mind.
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What Size Furnace Do I Need?At Associated Heating & Air Conditioning, our installation process begins with a detailed assessment of your home’s size, layout, and heating needs. From there, we can recommend systems that align with your budget and energy goals. Every installation includes precise fitting, full safety checks, and a performance test to make sure your new furnace is properly sized, installed, and optimized for long-term performance.
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Do You Offer Emergency Furnace Services?Yes! Day or night, rain or shine, our local pros are just a call away for all your furnace emergencies. From ignition issues to component failures, our technicians are fully trained and equipped to handle any furnace issue with speed and skill. We offer 24/7 repair services and prioritize customers enrolled in our A+ Club, which includes discounted diagnostics and preferred scheduling.
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Heating Installation
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What Size Heating System Do I Need?
A properly sized heating system is key to enjoying consistent warmth while keeping energy costs low. An undersized unit may struggle to provide adequate heat, while an oversized system can lead to frequent cycling and energy waste. In Oregon’s moderate climate, most properties need around 30-50 BTUs per square foot.
At Associated Heating & Air Conditioning, we conduct comprehensive load calculations to determine an appropriate capacity for your home or business. Our team can assess your property’s square footage, layout, insulation, and ductwork to recommend a suitable size for your needs and usage.
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How Long Does It Take to Install a New Heating System?
The timeframe for installing a new heater depends on the type of system, the size of your property, and any modifications or upgrades required, such as adding new ductwork or modifying gas lines.
Standard installations are typically completed within one day, while more complex projects can take days or weeks. We offer free estimates and upfront pricing to give you a better idea of what to expect and help you move forward with confidence.
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How Can I Tell if I Need a New Heating System?
Replacing aging heating systems is essential to avoid unnecessary breakdowns and repair expenses. If your heater is over 15 years old or requires constant repairs, it might be time for a new one.
If it’s time to replace your system, give us a call at (541) 250-3845! Our heating pros can inspect your current system and recommend a suitable upgrade for your property, energy goals, and budget.
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Heating Repair
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When Should I Call a Heating Repair Technician?
Ignoring signs of heating problems can lead to more costly repairs down the line. Early intervention is essential to prevent small issues from becoming major headaches.
Here are some warning signs that it's time to contact our heating repair experts:
- Weak airflow
- Uneven heating
- Frequent cycling
- Unpleasant odors
- Rising energy bills without increased usage
- Squealing, banging, rattling or whistling sounds
If you notice any of these red flags, give us a call at (541) 250-3845. Day or night, rain or shine, our team is available 24/7 to get your heater up and running again. We always provide transparent repair estimates upfront, so there are no surprises.
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Why Are There Cold Spots in My Home?If some areas of your home are cooler than others, some possible culprits include leaky or unbalanced ductwork, blocked or closed vents, poor insulation, or anundersized system. Our team can clean and seal ducts, improve insulation in vulnerable areas, and make sure your heating system is correctly sized and installed to deliver consistent warmth throughout your property.
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Heating Maintenance
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Why Heating Maintenance Is Essential in Oregon
Professional heating maintenance delivers peace of mind and tangible benefits tailored to Eugene’s climate. Our furnace and system inspections identify potential safety hazards before they become emergencies. Alongside safety, maintenance boosts energy efficiency, often lowering your winter energy bills. Regular servicing also extends your system’s lifespan, reducing avoidable wear and tear.
- Thorough cleaning and inspection of burners, filters, blower motors, and electrical components
- Detection of carbon monoxide leaks, heat exchanger cracks, or electrical hazards
- Performance calibration for optimal efficiency and comfort
This proactive care ensures your system stays reliable during chilly nights, offering comfort when you need it most.
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How Often Should Heating Maintenance Be Scheduled
Oregon’s heating season runs from late fall through early spring, and the best practice is an annual tune-up each autumn—preferably before your system gets heavy use. Replacing filters every 30–45 days keeps airflow unrestricted and prevents strain.
Our Annual Maintenance Membership ensures:
- Preseason inspection and tune-up: Before heating is essential
- Precision cleaning: From burners to coils
- Safety checks: Including carbon monoxide and thermostat accuracy
- Warranty protection: Most manufacturers require annual servicing
Customers enrolled in our program enjoy benefits like reduced diagnostic fees, repair discounts, and priority scheduling—helping you stay warm without stress.
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Indoor Air Quality
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What Are the Risks of Poor Indoor Air Quality?
Ignoring signs of poor air quality can lead to a hazardous indoor environment and health risks, especially for vulnerable household members like children, asthma and allergy sufferers, older adults, and immunocompromised individuals.
Proactive indoor air quality management is essential to maintain a safe living space. At Associated Heating & Air Conditioning, we focus on long-term IAQ strategies to maintain clean indoor air in every season.
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What Are Signs of Unhealthy Indoor Air in Homes?
Some warning signs of unhealthy indoor air quality include:
- Persistent odors or musty smells
- Dust build-up or visible particles in the air
- Excess humidity or condensation in windows
- Stale or stuffy air that feels heavy or difficult to breathe
- Frequent allergy or asthma symptoms, such as coughing, sneezing, or itchy eyes
If you notice any of these red flags, don’t hesitate to contact our IAQ experts for prompt solutions. We can recommend effective solutions to improve the safety and quality of your indoor space.
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Electrical
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How Often Should I Upgrade My Electrical Panel?
Many homes built in the mid-20th century are not equipped to handle modern electrical loads, making electrical panel replacement a top priority for maintaining safety and reliable performance.
If your fuse box or electrical panel was installed more than 25 years ago, it might be time for an upgrade. Our electrical experts can assess your current setup and install a new panel that meets your household’s electrical needs.
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How Can I Tell if My Home Meets Modern Electrical Codes?
Many homes built before the 1990s have outdated electrical components that do not meet today’s electrical standards, such as aluminum wiring, knob-and-tube systems, or a lack of GFCI protection in kitchens and bathrooms.
Our team performs electrical upgrades to prevent overheating and electrical hazards. We can conduct a thorough inspection to identify potential code violations and recommend targeted solutions to bring your home up to modern safety standards.
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What Are Signs of Outdated Wiring in Homes?
Electrical wiring deteriorates over time. Even well-installed systems can begin to fail after decades of use, especially when combined with the growing demand from modern appliances, smart home tech, and electric vehicle chargers.
Flickering lights, frayed wiring, hot or discolored outlets, buzzing or crackling, and frequent breaker trips are common signs of outdated wiring. Our electricians can inspect your system and rewire your home with safer, more durable materials if necessary.
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What Are the Benefits of Whole-Home Surge Protection?
Whole-home surge protection is an essential part of protecting your electrical system from voltage spikes caused by lightning, utility issues, and internal electrical surges. These systems are especially critical in areas prone to power surges from grid switching or storms.
Some key benefits include:
- Prevents damage to sensitive electronics, such as TVs, computers, kitchen appliances, and HVAC systems.
- Minimizes the risk of electrical fires caused by overloaded circuits or sudden power surges.
- Prevents early replacement of valuable electronics and appliances.
- Provides consistent protection for your home, even when you’re away.
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Generators
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What Type of Generator Is Best for My Home?Choosing the right generator depends on your power needs, budget, and convenience preferences. While portable generators work well for limited or temporary backup power, we often recommend whole-house standby generators for full-home coverage and automatic, hands-free protection. Our experts can help you install a properly sized generator and provide ongoing maintenance to keep it running smoothly.
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What Size Generator Do I Need?The right generator size depends on your property’s energy usage, the number of circuits, and which appliances you want to power during an outage. We conduct detailed load calculations to recommend a suitable size and capacity for your specific energy needs.
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Do You Offer Financing for New Generators?Absolutely! You shouldn’t have to break the bank to stay safe and comfortable during unexpected outages, which is why we offer flexible financing options to accommodate your budget. Our goal is to protect your home and family with affordable and flexible solutions tailored to your needs.
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Do I Need a Permit to Install a Whole-House Generator?Yes, a valid permit is required for new generator installations. Our highly trained professionals stay current with the latest permitting standards and National Electric Code (NEC) regulations to install your new generator correctly and in compliance with local codes.
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Water Heaters
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Which Water Heater Is Best for My Home?Choosing the right water heater is not a one-size-fits-all decision. Our experts can evaluate your household size, usage patterns, energy goals, and budget to recommend a suitable system for your needs. We can also discuss the different fuel types and the benefits of ENERGY STAR®-rated systems to help you find the right fit for your home.
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How Long Does a Water Heater Last?
The lifespan of a water heater depends on the type of system, maintenance frequency, and other factors. A properly installed tank water heater generally lasts 8-12 years, while tankless models can last up to 15 years or longer with regular upkeep.
We offer comprehensive maintenance plans that include annual inspections, sediment flushes, and component checks to keep your system running smoothly, minimize operating costs, and extend the lifespan of your unit.
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When Should I Call a Water Heater Repair Technician?
Hot water disruptions can disrupt your daily routine and lead to inconvenient headaches. Luckily, our team offers responsive repairs to get your system up and running again.
Give us a call if you notice any of the following signs:
- No hot water
- Rust-colored water
- Pooling water near the unit
- A sudden hot water shortage
- Popping or banging sounds from the tank
- Higher water bills without increased usage
If your water heater is acting up, our water heater repair technicians are just a call away. We can work quickly to diagnose the problem and perform swift repairs to restore your comfort.
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When Should I Replace My Water Heater?Outdated or poorly maintained water heaters can contribute to higher utility bills, inconsistent water temperatures, and premature system failure. If your water heater is more than 10-12 years old or requires constant repairs, it might be time for an upgrade. We can recommend high-efficiency models with excellent warranty coverage, explain any local rebates or tax incentives available, and make sure your new system is properly installed for optimal performance.
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